The Benazir Income Support Programme (BISP 8171) is a lifeline for millions of low-income families in Pakistan. However, many beneficiaries face sudden BISP payment suspensions due to issues like expired CNICs, tax filings, or outdated information. If your BISP 8171 installment has been paused, this step-by-step guide will help you reactivate your BISP payments quickly and efficiently.

📋 Complete BISP 8171 Reactivation Process (Step-by-Step Guide)
| Step | Action Required | Where to Go / Link | Documents Needed | Processing Time |
|---|---|---|---|---|
| Check Eligibility Status | Send your 13-digit CNIC (without dashes) via SMS to 8171 or check online. | BISP Official Portal | CNIC | Instant (SMS) / 24 hrs (Online) |
| Renew Expired CNIC (if applicable) | Visit NADRA Center for CNIC renewal. | NADRA Office Locator | Old CNIC, Proof of Address | 7-14 days |
| Update Household Information | Visit the nearest BISP Tehsil Office to update family details (income, dependents, etc.). | BISP Tehsil Offices List | CNIC, Family Registration Certificate | 1-3 days |
| Resolve Tax Filer Issue (if flagged) | Submit a non-filer affidavit or proof of low income at the BISP office or FBR. | FBR Tax Exemption Portal | Income Proof, Affidavit (if required) | 3-7 days |
| Re-Survey for High PMT Score | Request a re-assessment at the BISP office if your PMT score is above 32. | BISP Complaints Portal | CNIC, Household Details | 7-14 days |
| Fix Biometric Issues | Visit a NADRA E-Sahulat Center to update fingerprints. | NADRA E-Sahulat Centers | CNIC, Biometric Verification | 3-5 days |
| Verify Reactivation Status | Recheck via SMS (8171) or the BISP portal. | BISP 8171 Web Check | CNIC | Instant |
| Collect Reactivated Payment | Withdraw from HBL/Alfalah ATMs, BISP camps, or authorized agents. | BISP Payment Points | CNIC, Biometric Verification | Immediate |
🔗 Important Official Links
- BISP Official Website – For updates, policies, and forms.
- NADRA CNIC Renewal – To check CNIC status.
- FBR Tax Exemption – For tax-related issues.
- BISP 8171 Web Portal – For online status checks.
📌 Key Notes:
✔ Always use official BISP channels – Avoid middlemen.
✔ Keep documents ready – CNIC, household survey forms, and affidavits (if needed).
✔ Processing times vary – Delays may occur due to verification steps.
Common Reasons for BISP Payment Suspension ⚠️
Before taking action, it’s crucial to understand why your BISP financial aid may have been stopped. Here are the most frequent causes:
- Expired CNIC – Your payments will be paused if your Computerized National Identity Card (CNIC) is no longer valid.
- Tax Filer Status (ATL) – If you or any family member is registered as a tax filer, your BISP eligibility may be affected.
- High PMT Score – A Proxy Means Test (PMT) score above 32 can disqualify you from receiving aid.
- Outdated Household Information – Changes in income, family size, or employment status must be updated.
- Biometric Verification Failure – Fingerprint mismatches or unreadable biometrics can delay your BISP 8171 installment.
How to Reactivate Your BISP Installments 🔄
If your BISP payments have been paused, follow these steps to restore your financial aid:
1. Renew Your CNIC (If Expired)
Your CNIC must be valid to receive BISP benefits. Visit the nearest NADRA center to renew it before proceeding.
2. Update Household Information at BISP Office
Visit your local BISP Tehsil Office and submit updated details, including:
✅ Family income
✅ Number of dependents
✅ Employment status
3. Recheck and Adjust Your PMT Score
If your PMT score exceeds 32, request a re-survey from BISP staff. They will reassess your financial status and adjust your score if eligible.
4. Resolve Tax-Related Issues
If your BISP installment was stopped due to tax filings:
✔ Visit the BISP office and clarify your financial status.
✔ Submit proof of low-income status if required.
5. Fix Biometric Verification Problems
If your BISP payment is stuck due to biometric issues:
🔹 Update fingerprints at a NADRA center.
🔹 Wait 3–5 days, then revisit your payment point for verification.

How to Check Your BISP Payment Status 📲
You can verify your BISP 8171 installment status in two ways:
Via SMS (Quick & Easy)
📩 Send your 13-digit CNIC (without dashes) to 8171
📌 You’ll receive an SMS with your payment status and eligibility details
Online Portal (Detailed Tracking)
🌐 Visit the official BISP 8171 web portal
🔢 Enter your CNIC and security code
📊 View your payment history and current status
BISP Payment Collection Methods 💵
Once your BISP installment is reactivated, you can collect funds through:
| Method | Requirements |
|---|---|
| BISP Campsites | Biometric verification required |
| Bank ATMs | HBL / Bank Alfalah ATM card needed |
| Retail Agents | HBL Konnect / Alfalah agents |
Important Reminders for BISP Beneficiaries ⚠️
✔ Only use official BISP channels (SMS 8171 or the portal) for status checks.
✔ Never share your CNIC or thumbprint with unauthorized individuals.
✔ BISP services are free – do not pay anyone for reactivation.
✔ Keep your mobile number updated to receive SMS alerts.
Where to Get Help for BISP Issues 📞
If you face difficulties, contact:
📞 BISP Helpline: Call 0800-26477 (free assistance)
🏢 Tehsil Office Visit: Bring your CNIC and documents for in-person support
Frequently Asked Questions (FAQs) ❓
Why was my BISP installment stopped?
Common reasons include expired CNIC, tax filer status, high PMT score, or biometric failure.
How long does reactivation take?
Typically 3–7 working days after document updates and verification.
Can I check my status without visiting an office?
Yes! Use the 8171 SMS service or the BISP online portal.
What if I’m still marked ineligible?
Visit your local BISP office, request a re-survey, and update NSER data.
🔗BISP official Links:
- BISP Portal – Check payment status
- NADRA Centers – CNIC renewal
- BISP Helpline – Free support
💳 Payment:
📝 Documents:
- FBR Tax Help – Fix tax issues