Attention PSPA Payment Beneficiaries! The Punjab Social Protection Authority (PSPA) has announced a major update for individuals who faced biometric verification issues and couldn’t receive their welfare payments. Starting June 17, 2025, eligible beneficiaries can collect their pending amounts via JazzCash agents across Punjab.
Pending PSPA Payment Collection Methods (June 2025 Update)
| Method | Steps to Collect Payment | Required Documents | Official Links |
|---|---|---|---|
| JazzCash Agent | 1. Visit the nearest JazzCash agent. 2. Provide your CNIC. 3. Verify via fingerprint. 4. Receive cash. | Original CNIC | JazzCash Agent Locator |
| PSPA Facilitation Center | 1. Visit the nearest PSPA office. 2. Submit CNIC for verification. 3. Collect payment via cash or voucher. | CNIC + Biometric Verification | PSPA Contact Centers |
| Bank Branch | 1. Visit your designated bank branch (if applicable). 2. Provide CNIC & PSPA payment slip. 3. Receive cash. | CNIC + Payment Notification | BISP Payment Centers (if linked) |
| Mobile Wallet (JazzCash) | 1. Ensure your CNIC is registered with JazzCash. 2. Receive payment directly into wallet. 3. Withdraw via agent or ATM. | Registered Mobile Number + CNIC | JazzCash Registration |
| Helpline Assistance | 1. Call PSPA Helpline: 1221. 2. Confirm eligibility & agent location. 3. Follow instructions. | CNIC Details | PSPA Official Website |
🔗 Important Links for Verification
- PSPA Payment Check Online
- JazzCash Agent Locator
- BISP 8171 Portal (For cross-verification if linked)
- NADRA Biometric Update (If fingerprint fails)
📌 Key Notes
- Biometric Failure? Visit a NADRA center to update fingerprints.
- No Proxy Allowed: Payments are only released after beneficiary’s biometric verification.
- Deadline: No official last date, but collect ASAP to avoid further delays.
🔔 Key Update Details
- Issue: Payments were halted from May 10, 2025, due to biometric (fingerprint) verification failures.
- Solution: From June 17, 2025, affected beneficiaries can collect payments without delays.
- Payment Method: Via JazzCash agents (no bank visits required).
📅 Important Dates
| Event | Date |
|---|---|
| Payments paused due to biometric issues | May 10, 2025 |
| Payments resume for affected beneficiaries | June 17, 2025 |
💳 How to Receive Your Payment? (Step-by-Step Guide)
Locate the nearest JazzCash agent (ask neighbors or check online).
Bring your original CNIC (no photocopy accepted).
Verify your identity via fingerprint scan.
Receive your cash instantly if verification succeeds.
✅ Who is Eligible?
This update applies if:
✔ You’re enrolled in any PSPA welfare program (e.g., Zewar-e-Taleem, Humqadam).
✔ Your payment was rejected between May 10 – June 17, 2025, due to biometric failure.
✔ Your CNIC is correctly registered with PSPA.
📞 PSPA Helpline & Support
For assistance:
Call: 1221 (PSPA Helpline)
Inquiries: Eligibility status, agent locations, payment issues.
📋 List of Covered PSPA Programs
- Zewar-e-Taleem (Girls’ education support)
- Humqadam (Disability assistance)
- Masawat (Transgender support)
- Sila-e-Fun (Aid for elderly artists)
- Other Punjab government welfare initiatives.
📢 Final Reminder: Act Now!
If you were previously unable to receive your PSPA payment, follow these steps:
- Find a JazzCash agent.
- Bring your CNIC.
- Verify via fingerprint.
- Collect your cash.
Conclusion
The PSPA JazzCash payment update (June 2025) ensures that beneficiaries facing biometric issues can now collect their pending amounts easily. Simply visit a JazzCash agent, verify with your CNIC and fingerprint, and receive your payment. For any issues, contact the PSPA Helpline (1221) or check official portals for updates.
❓ 5 Frequently Asked Questions (FAQs)
How do I know if my payment is pending?
➡ Check via PSPA’s online portal or SMS your CNIC to 8171.
What if my fingerprint verification fails again?
➡ Update your biometrics at a NADRA center before retrying.
Can someone else collect my payment?
➡ No, only the registered beneficiary with a valid CNIC & fingerprint can collect it.
Is there a last date to claim the payment?
➡ No deadline announced yet, but collect early to avoid delays.
What if I don’t receive my payment after verification?
➡ Call PSPA Helpline (1221) or visit the nearest facilitation center.
